Welcome New Avon Representative!

When you’re just getting started, there is so much to learn, and it can become overwhelming. But no need to panic – just take your time, grab a notebook, and start learning. No business is built in a day, and yours will keep growing as long as you keep learning.

The first thing you want to do, of course, is get your account and your online store set up. Your upline can help you with that. If you don’t know who your upline is, simply go to Support at the top of your home page and click on Contact Avon Advisor. His or her name and contact info will be there. If you don’t have an advisor, no worries! I will be happy to help you out and answer any questions as well.

Then, you need to immediately start taking the courses on Avon U, beginning with the ones designated for New Representatives. There are hundreds of short courses out there, so you can do one or two when you have a few extra moments. The courses are super-helpful in learning the business quickly, and learning how to do the basic tasks like prospecting for customers and placing your order. As you learn, you can move up through the more advanced courses and prerecorded videos, download product one-pagers and other important documents, and more.

If you haven’t already done so, join some Facebook groups for Avon Representatives. There are many out there, just do a search. My favorite is Onward! No Matter What! with Molly Stone-Bibb. You do not need to be in Molly’s downline in order to join her group, but you do have to be an active Avon Representative.

There are lots of tips and tricks you will pick up along the way, either through the Avon videos or from other Representatives, but here are a few that I share with my new team members:

Campaigns

Each campaign lasts two weeks, from Wednesday to Tuesday at 5 p.m. Eastern Time. You can choose any day during this two-week period to be your regular order day – BUT I would advise you not to wait until the last day, in case of unforeseen circumstances like website disruptions or power outages. Personally, I give my brochures out early and place my first order for each campaign on the very first Wednesday. That way, I get my brochures and demos well in advance. This method also helps me avoid out-of-stocks on popular items like holiday décor and jewelry. Then, if there are additional customer orders, I place another order on the second Wednesday of the campaign. But you choose to do whatever works best for you and your customers.

Commission

The most important thing, right? How does commission work? Basically, your starting commission of 25% on beauty and jewelry and 20% on fashion and home starts when your total campaign sales are at least $40. That includes both your in-person sales and your direct delivery (online) sales. Campaign sales under $40 do not earn any commission, so you will want to make sure you have at least $40 in orders each campaign. This would include your brochures, sales tools, and any products you order for yourself. If you find your orders add up to a bit less than $40, add on an item for yourself. Here’s why: A $35 order earns zero commission, but a $40 order earns $10 (assuming it’s all beauty and jewelry). Add on a $10 item for yourself and you’ll get it free!

Products

Speaking of purchasing products for yourself, you are getting a huge discount so you need to be your best customer! When I see Representatives with no orders, I shake my head. Why would you buy your makeup, skin care, bath and body products, perfume, vitamins, deodorant, jewelry, casual clothing, toothpaste, shampoo and conditioner, laundry detergent, dish soap, stain remover, dog shampoo, household cleaning products, feminine hygiene products, etc., from Walmart and put more money in their pockets, when you can buy all of these things from YOURSELF? You not only get your discount, but your sales count towards reaching new sales levels like President’s Club and towards incentives like cash awards and free vacations! Every year, there is a trip to be earned. Last year, I earned a trip to Cap Cana, Dominican Republic, and this year, I am working towards a trip to the Big Island, Hawaii.

Buying and using your products not only earns you a discount and award sales, but it also makes you an expert in product knowledge. When customers ask about a product you’re using and you respond with your own experience, that makes you more credible in their eyes. Be a walking billboard for Avon! Use the skin care and makeup, wear the fragrances, jewelry, and clothing. I promise, it will pay off.

Brochures

Always order your brochures two campaigns in advance – i.e., when placing your Campaign 7 order, you will be ordering Campaign 9 brochures. Avon prints brochures six months in advance, so when they run out, they run out. Ordering early avoids out-of-stocks, and gives you extra time to prepare them for distribution.

If you can, get a label printer. I have a little Dymo LabelWriter 450 that prints on labels that come in rolls. It uses thermal printing so there is no ink to buy, and I have my labels on autoship from Amazon. I have found dozens of uses for that small but mighty machine in addition to putting my information on the back of brochures. When there is something I want to point out in the brochure, I’ll put another label on the front directing customers to the page. I’ve also made little square labels with my QR code on them that I can put on the brochures. You can also use Avery labels in a regular printer too. But the Dymo is so super-easy to use and worth every penny I paid for it.

Demo Products

To view/order demo products, go to Browse Products > View Brochure, and then choose the What’s New catalog to browse through. Click on an item to go to that item’s order page. You can order from What’s New for each of the next two campaigns – for instance, in Campaign 16 you can order demos for Campaign 17 and 18. Demos are priced at your discount rate – which for new Representatives is 25% on beauty and jewelry, 20% on fashion and home. Order demos to show your customers and get pre-orders, make samples from a full bottle, or just use them yourself so you can be an expert when talking about the new products. You may order up to two of each demo product.

Beauty Buzz

Be sure to read the Beauty Buzz email that you get every Monday. That’s where you’ll learn the latest happenings and important updates. Also, follow the Avon USA Representatives page on Facebook! Almost every day, there are free live-training sessions offered on new products, selling techniques, social media, etc. You can check the Calendar on AvonNow for all upcoming trainings.

Be Patient!

Rome wasn’t built in a day. Avon is not a get-rich-quick scheme, but I guarantee you that hard work and consistency will pay off!! Remember that any new business takes a good solid year to get off the ground. Invest in your brochures, samples, and demos; be consistent with promoting your online store, and become a walking billboard. When the compliments roll in, it’s your cue to talk about how much you love Avon products! Your enthusiasm and personality are what sells.

Not a Representative Yet?